Covid-19 response

Face-to-face [in office] visits – with telehealth options, too

We’ve begun to see some clients for face-to-face sessions. Local community spread statistics for Covid-19 have come down, and masking guidance from the CDC and the Douglas County Health Department has changed – offering us more flexibility. At present, many people have expressed a desire to continue telehealth services. Others prefer a return to in-office sessions. Each therapist is making adjustments over time.

Some staff continue to wear masks around the office, and during sessions. Your therapist may express a preference regarding masks for visitors to our offices. Others may consider it completely optional for you. We encourage you to express your thoughts and feelings with your therapist. This can be an important component of your care.

As always, talk this over with your therapist, so you can receive the services that are best for you.

Useful resources to explore:

Douglas County Health Department

The Washington Post – Free Access to Coronavirus Pages

Centers for Disease Control – Coronavirus Information

Our Facebook Page – where you’ll find a regularly updated collection of news and posts about coping with the Covid-19 Pandemic


Online video and/or phone sessions are available. Call us at 402-334-1122 for scheduling. For medication refills, please contact your pharmacy.

All of our therapists are able to offer telephone or secure internet sessions. You may want to check with your insurance provider to see if they are covering telephone and/or telehealth sessions. Call your carrier for details.

Some insurance plans allow for phone and/or secure internet sessions, and will reimburse ACP. Call your carrier for clarification. As of June 2020, it’s our understanding that secure video sessions are covered services with BCBS, UBH, Cigna, TriCare, and Medicare. Others may be added later. Also, some carriers have allowed phone sessions to be reimbursed, but some carriers are expecting all of us to switch over to video at some point. Call your carrier, or talk to your therapist.

Additional telehealth details here —> how-to and special consent forms.

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